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Mortgage Refund Processor (Remote Site)
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Full-time
Remote
- This role analyzes updates by reviewing, researching, and verifying all insurance updates which may include payments on escrow loans.
- In addition, this role is responsible for making necessary outbound calls and/or researching insurance carrier websites to verify and update insurance coverage and may use LPS, Citrix, and FiServ database systems.
- There's a spirit of cooperation and shared goals that revolve around the entire team in helping the borrowers and financial clients in servicing their loans.
- Processes all documentation submitted to the Mortgage Refund Queue for full or partial cancellations of Force Placed Insurance policies for all escrow and non-escrow accounts.
- Keys in accurate insurance information to AS400 to generate a FPI refund or void.
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