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Member Service Specialist
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$35,360 - $45,760 a year
Full-time
- Guiding, teaching, and leading our Member Services and operations to success with their service interactions through process, product, quality assurance and escalation support.
- The role supports the day-to-day business through the support of the expert teams, vendor partners and the overall operations by shifting gears from floor leader to project support, to front line ticket support as business needs dictate.
- Support a shift of Experts through "helpdesk" style support for product, process, operations, logistics, & escalation.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
- Work Location: This is a 100% in-office position working onsite at our GOVX Fulfillment Center in La Vergne, Tennessee, and will be required to work Monday - Friday, 7:00 a.m. - 4:00 p.m. CST. No relocation allowance or visa sponsorship will be provided.
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