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Member Service Representative I
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$18 - $28 an hour
Full-time
- An MSRI performs basic account servicing functions provided at the greeter station, MSR office, and the teller line.
- Provide notary services if commissionedComply with the Bank Secrecy Act including Customer Identification Program and required reporting
- Educate current and potential member about CBC products and services:Screen membership applications and determine applicant's eligibilityIdentify the financial needs of each member and recommend products and/or services that will improve the member's financial life Educate and assist members with electronic and on-line services such as the ATM network, on-line account access, web bill pay and transfer options Educate members about IRA products.
- Perform cash and other negotiable instruments handling:Ensure that cash and negotiable items are secure at all timesReconcile daily cash received and disbursedAssist with cash verification and replenishment for ATMs, TCDs and TCRsAssist with money deliveriesAccept and issue checks and other negotiable instruments according to CBC guidelinesFollow CBC cash reporting and handling limits
- Refer interested members and potential member to an MSR II or III for Consumer loans and to the Mortgage Department for real estate lending.
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