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Member Service Representative - Early Morning
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$42,000 - $60,000 a year
Full-time
- We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 100+ clubs and growing!
- In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations!
- But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness.
- Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
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