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Member Service Advisor (Branch Advisor)
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- The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services.
- This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions.
- The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff.
- At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members.
- Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions.
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