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Medical Receptionist Care Team Associate I
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Full-time
- The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager.
- Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests Works with office staff to effectively communicate approximate wait times, and maintains timely communication to patient and guests.
- Utilizes standard ACP greeting at all times when answering the telephone.
- Serves as a reference source regarding hours of operation, directions, transportation and general ACP policies.
- Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce un-necessary ED visits and admissions.
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