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Medical Receptionist
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Full-time
- Summary The Patient Service Associate is responsible for greeting and registering patients when they enter the practice.
- They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.
- Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.
- Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.
- Responsibilities The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to: Scheduling patients Answering phones Scanning medical records Triage patient phone calls for severity/importance Collection of insurance information and verification or benefits Charge entry and payment posting.
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