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Medical Laboratory Technician / Medical Technologist (Exception Handling Dept)
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- This position serves as a resource for specimen and testing information to both clients and/or CPL remote locations.
- The Exception Handling Specialist III adheres to departmental policies and procedures to include department programs, quality improvement and safety and must project a professional image through telephone communication to clients and/or CPL remote locations and SHUSA divisions.
- Resolves the issue by using resources in other departments within CPL.
- Must be familiar with the appropriate protocol for ordering, crediting, noting out and canceling tests in the Laboratory Information System (LIS).
- Provides a link between the technical sections of CPL and customer service and/or CPL remote locations.
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