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Medical Assistant Care Team Associate II - Upper East Side
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Full-time
- The position works under the supervision of the Practice Administrator and in collaboration with the Nurse Manager.
- The Care Team Associate II must understand basic medical terminology, demonstrate customer service excellence, have the ability to recognize data reflective of the patient's status and inform the RN/LPN of his/her Accountabilities•Warmly greets and engages in friendly conversation with Advantage Care Physicians (ACP) patients and guests Works with office staff to effectively communicate approximate wait times and maintains timely communication to patient and guests.
- Under the direction of the Practice Administrator, conducts regular outreach to identified "at- risk patients" to reduce un-necessary ED visits and admissions.
- Maintains effective communication with patients, families, peers and other members of the health care team •Attends all meetings as directed by practice administrator/designee.
- May be assigned, on a temporary and short-term basis, to other medical offices based on ACP's staffing need.
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