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Medical Appointment Clerk - Appointment Line
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Full-time
- Provide quality Patient Appointing Services to all eligible beneficiaries served by the 6 th Medical Group at MacDill AFB.
- In addition to scheduling requested appointments, this position will call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments as needed, to include appointments for consult/referral specialty care within the MTF or at civilian facilities.
- The Medical Appointment Clerk (MAC) shall answer calls that may result in booking an appointment or documented verification that an appointment is not available.
- The clerk will also be responsible for creating messages to the clinical teams and MTF or patient cancellations.
- The clerk will field calls that do not require appointments or messages and direct those calls to other MTF departments.
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