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Manager - IT Operations
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- You will partner with IT teams and domain experts across Brown & Brown’s divisions to ensure technology availability through IT Operations processes, and support higher systems availability through leading technology disaster recovery socialization and lifecycle continuance.
- Build ITSM operations for B&B to include Incident Management, Problem Management, and Disaster Recovery.
- Lead Disaster Recovery on behalf of B&B. Assist in preparing the enterprise disaster recovery and business continuity plans, policies, and procedures, and up to date status.
- Evangelize de-centralized teams across multiple divisions to leverage ITSM processes and tools (Service Now)
- BA/BS in Computer Science, Information Technology, or related field required; Master's Degree/MBA preferred.
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