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Manager, Customer Insights
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Full-time
- Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
- Design customer/prospects insights qualitative and quantitative studies, prepare data collection instruments and stimulus materials including product concepts, focus group/online panel discussion guides, surveys, and in-depth interview protocols.
- Serve as a moderator and interviewer for qualitative research (e.g., online discussion boards, focus groups, and in-depth interviews).
- Identify new consumer research techniques to aid the continued advancement of the market research group.
- Master of Business Administration or Masters degree in Market Research, Consumer Insights, Psychology, Sociology, or a related field is preferred.
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