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Manager, Client Care Center
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- Provide formalized Quality Assurance (QA) scoring to maintain and improve service quality, aligning with the proactive problem-solving approach outlined in the Luxury Service Standards.
- Connecting the dots on problems with a keen eye for details and expert problem perception.
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
- Fully Remote: Role can be conducted from home office, may require occasional travel and/or visits to corporate offices/points of sales.
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