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Lobby Liaison at River Oaks Animal Hospital
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Full-time
- The Lobby Liaison plays a crucial role to successfully complete the day-to-day requirements of this position the lobby liaison will be expected to adhere to high standards, WOW through customer service, problem solve, and critically think.
- Oversee the collection of fecal and urine samples from clients, ensuring proper labeling, charges, and documentation for laboratory analysis.
- Coordinate surgery intakes and surgical discharges by ensuring clients and patients are placed into an exam room in a timely manner and veterinary technicians are made aware of their arrival.
- Maintain the cleanliness of the lobby and client restroom area by regularly cleaning floors, removing debris, removing trash, and ensuring a welcoming atmosphere for clients.
- Ensure they are educated on the medication usage and any available rebates.
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