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Loan Servicing Specialist
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$26 - $32 an hour
- One of the oldest and largest community banks in Massachusetts is seeking a Loan Servicing Specialist with residential experience to join their team.
- This is a HYBRID role in Watertown, MA. The role will also assist with new loan funding, loan payment transaction processing, answering customer questions, and other functions relating to servicing of the Residential and Consumer loans.
- Responsible for onboarding and servicing mortgage, home equity and consumer loans in the core system in accordance with Federal, State, Bank Compliance, and Investor standards
- Responsible for the fulfilling of residential/consumer service requests directly from customers, Customer Care Center and Retail Branches.
- Responsible for supporting other critical loan servicing functions like new loan funding, loan payment/exception processing and insurance tracking.
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