The California State University

The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer.. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library.. The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms.. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulationsAbility to understand and apply local, state, and federal laws.. Contact InformationUniversity Personnel and questions may be sent to The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming.

community service officer

Job Summary* This is a part-time, benefited position. *The Library Community Service Officer reports to and receives supervision from the Lead Library Community Service Officer. The Library Community Service Officer is responsible for providing a safe and secure environment for the patrons, staff, collections, and facilities of the Dr. Martin Luther King, Jr. Library. Key Responsibilities Encourage compliance with library policiesReport suspected hazards and criminal behaviorProvide assistance to patrons and staff as requestedRespond to alarms and other calls for serviceWrite police reportsRespond to alarms from theft detection devicesProvide information to patrons coming to the libraryCreate a professional atmosphere that both comforts patrons and deters criminal activityMonitor Closed Circuit Television surveillance systemMonitor Integrated Security System and AlarmsMonitor Elevator Command Computer SystemOperate Radio Base Station for Security Officers and UPD After appointment, Community Service Officers must successfully complete the appropriate training program designed by the University Police Department.The Community Service Officer must have the ability to walk, stand, sit, see in appropriate color vision, hear in an appropriate range of sounds, balance, climb, twist, bend, and reach with hands and arms. Assignments will require standing, sitting, or walking for lengthy periods of time, and may be indoors or outdoors. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment.The work environment is a multi-story library building and the exterior walkways and access ways. Any indoor assignment may require standing, sitting, or walking for lengthy periods of time. Employees may be exposed to weather conditions and outdoor temperatures. Employees may be exposed to physical and verbal abuse where considerable self-control must be exercised. Some of the work may require considerable physical exertion and viewing of surveillance monitor equipment. Incumbents are assigned to shift work and rotated among various assignments. Knowledge, Skills & Abilities Ability to quickly learn, understand, and apply specific San Jose State University and City of San Jose rules and regulationsAbility to understand and apply local, state, and federal laws.Knowledge of or the ability to learn to use, applicable public safety related equipment and systems.Ability to prepare clear and concise reports.Strong written and oral communication skills.Ability to deal tactfully and effectively with a wide range of people.Ability to act calmly and rationally in emergency situations.Ability to understand and operate a computer card key badging station.Ability to understand and operate an InfoGraphics Alarms system.Ability to learn Police 10 code.Ability to use handheld radio communication system.Ability to effectively establish and maintain cooperative working relationships within a diverse multicultural and socio-economic community environment.Excellent customer service skills.Ability to act calmly and rationally in emergency situations.Ability to monitor CCTV screens for extended periods.Must possess a valid California Driver’s license.Ability to communicate with constituents in a professional and respectful manner. Required Qualifications High School Diploma or EquivalentValid California Driver’s License License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations.Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Six month previous police/security/military law enforcement training and/or experienceLibrary Security experienceCustomer Service experienceStrong written communication skills CompensationClassification: Community Service Specialist IAnticipated Hiring Range: $2,199/month (Part-Time)Hiring Range: $3,338/month - $4,816/monthSan José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the . Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents: ResumeLetter of Interest All applicants must apply within the specified application period: September 14, 2023 through October 1, 2023. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact InformationUniversity Personnel and questions may be sent to The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at

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