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Level 2 Technician
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- Our client has a brand new opportunity for a Level 2 Technician to join their team onsite in Charlotte, NC. This resource will provide day to day local remote desktop support, receive inbound calls, and answer questions.
- Use scripted instructions to install Windows 10 and Microsoft Office, Cisco Jabber, and other desktop office productivity applications
- CompTIA A+ certfication
- Working knowledge of Windows 10 and MS Office 365
- Working knowledge of PC hardware installation and troubleshooting, ticketing systems
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