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Lead Usher - on Call
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Full-time
- The Lead Usher will be responsible for assisting the Box Office Supervisor in daily operation of assigned events, including supervision of box office staff.
- Discusses time preferences, seating arrangements and rates with customers to make proper sale of entertainment tickets
- Work in partnership with reservations, entertainment and casino marketing to ensure superior guest service
- Ensures proper service to all guests through effective leadership of usher and box office staff
- Effectively handles any situation concerning guest and employees, resolution of disputes, seating requirements and other matters pertaining to the satisfaction of the customer
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