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Lead IT Support Specialist
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- Lead IT Support Specialist
- Contractor’s Field Support services provide hands-on support for infrastructure devices in the Workplace & field.
- Devices supported include PCs, mobile devices, printers, LAN equipment Activities include hardware maintenance, software support and Installs, Moves, Adds & Changes (“IMACs”)
- Workplace (Laptops, Desktops, and iOS) device optimization and configuration
- Field Services support shall manage single user Incidents and VIP tickets, P2, P3, P4, along with Service Requests only.
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