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Lead Front Desk Agent
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- Lead Front Desk Agent
- Assist the Front Desk Management team in administrating front desk functions and supervising the staff on a daily basis.
- Position works with managers and team members to carry out procedures ensuring an efficient check in and out process that maximizes guest satisfaction.
- Display an engaging personality that attracts guests with an always present smile, clear voice, and willingness to initiate conversation without prompting
- Handle all guest and team member concerns as necessary communicating issues to Front Desk Management
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