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Lead Enablement Manager, Customer Success
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- Lead Enablement Manager, Customer Success (Hub)
- You will be the dedicated Enablement business partner to our Customer Success organization, working alongside senior leadership to fully understand the structure, needs, and goals of the organization.
- In this highly dynamic position, you will be equal parts program manager, content developer, and facilitator.
- Develop and maintain an onboarding program for new CSM hires, ensuring a smooth transition and accelerated ramp.
- Establish metrics to measure the effectiveness of enablement initiatives and track the impact on CSM performance, customer satisfaction, and revenue growth.
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