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Lead Contact Representative
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- Who may apply: Current, permanent DFAS employees in the competitive service and current DFAS VRA employees in the local commuting area and eligible DoD PPP Military Spouse preference applicants.
- applying regulations, policies and procedures governing pay, billing and other types of financial transactions sufficient to convey information to customers and other interested parties; researching customer accounts and financial regulations, policies and procedures to identify discrepancies and suggest solutions; explaining pay, billing and other types of financial procedures; interpreting technical materials; conveying options and resolving problems within automated financial systems.
- Provides the Supervisory Contact Representative with data/information necessary to evaluate employee job performance and to make work assignments.
- Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance.
- For assistance in preparing your resume, take a look at the DFAS Resume Tools.
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