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Full-time
- Troubleshoot, repair, maintain, and install HVAC and related equipment as assigned.
- Belong to and take advantage of technical organizations to improve technical knowledge.
- Respond to customer complaints with the proper amount of sympathy and empathy.
- Give assurance to customer that the problem is fixed; explaining cause and remedy; and if problem has not been fixed offer explanation of situation and suggest next step.
- Obtain customer signature on all service reports (before work begins when performing spot).
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