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Jr Network Specialist
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- Basic network understanding; troubleshooting wifi connectivity, understanding of fundamentals such as TCP/IP, DNS, LAN/WAN, etc.
- Strong recent experience with que management, working with a ticketing system
- Experience working in a genius bar, geek squad, etc.
- Experience working in the educational/instructional field, or working in IT at their college
- Strong recent experience using ServiceNow as a ticketing system
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