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IT System Engineer II
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- The IT Support Engineer will be assigned specific tasks on customer facing and internal projects as needed and provide lead tech services for initial client integration into our managed services environment.
- Identify, specify, and troubleshoot workstation boot methods (e.g., USB, PXE, HDD/SSD, UEFI, Legacy)
- Install and troubleshoot common business applications (e.g., MS Office, Adobe, AutoDesk, Sage, QuickBooks, MFA tools, VoIP, and Conference apps)
- Endpoint Protection (Anti-Virus/Malware, EDR, DLP, UEFI Security, Disk Encryption, OS, Patch Management, TPM, Sandboxing)
- Design Networking Device config (DSL/Cable Modem / Media Converter, Router/Firewall, L2/L3 Switches, Wireless Access Points, Bridges, WLAN Controllers
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