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IT Support Specialist Level 2
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Full-time
- IT Support Specialist – Level 2
- The IT Support Specialist – Level 2’s role is to facilitate troubleshooting and assistance of our client base and provide issue resolution and documentation.
- Strong desktop support/implementation skills for Windows 7 -10, Mac OSX
- Working knowledge of VPN, firewalls, security and network (wired and wireless) troubleshooting
- 3-5 years' experience in IT help desk, customer service, answering calls and resolving issues remotely
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