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IT Support Specialist
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Full-time
- We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will perform duties in information technology management to include, issuing, tracking, recording, and troubleshooting command mobile devices, external hard drives, computer headsets, and phone headsets.
- Perform the duties of the Navy IPO Access Control Specialist/Receptionist during their absence.
- Deploy, configure, and support all aspects of Cisco VoIP hardware and software for Navy IPO. Design and provide recommendations for the deployment and maintenance of VOIP equipment.
- Develop effective solutions to resolve complex issues, and communicate VoIP system issues, findings, and recommendations to Navy IPO IT management team with minimal guidance.
- Utilize expertise with Cisco VoIP pre-programmed features and CISCO call manger to enable seamless VoIP operations.
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