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IT Support Specialist
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- IT Support Specialist
- As an IT Support Specialist, you will report to the Manager, IT Operations and have ownership for IT service delivery within the Cambridge site.
- Respond to customer inquiries and assist in troubleshooting and resolving IT issues (Tier 1, Tier 2, and light Tier 3)
- Zoom, RingCentral and other video conference and telephony administration and troubleshooting.
- Deep experience in Microsoft Office 365 applications, Windows 10, and the Adobe Suite
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