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IT Support Specialist
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Full-time
- Embe Consulting is looking for an experienced IT Support Specialist to join our amazing IT Operations team.
- The Support Specialist will be responsible for providing technical support, overseeing Help Desk staff, managing escalations, collaborating with various teams on projects, and ensuring adherence to security policies and best practices.
- This role requires expertise in PC and MAC systems, EDR, Patch Management, Endpoint Incident Response, MDM, and other relevant technologies.
- Provide technical support to end-users, including troubleshooting hardware and software issues on PC and MAC platforms.
- Work to improve our procurement and asset management practices for hardware and software.
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