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IT Support Engineer IV
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- As an IT Support Engineer L4 at United Musculoskeletal Partners (UMP), you’ll be a part of a collaborative team that is hyper-focused on providing a superior computing environment to our over 60 Care Centers and nearly 2,500 clinical and administrative staff.
- While your first job will be to support our end users as part of a highly collaborative swarming support model you’ll also act as the escalation point to the L1 & L2 engineers on the support team.
- Work with Regional Leadership and IT Ops team-members on Problem Records and small scale projects to improve operational stability and introduce new technologies to the business
- Helps with the training and development of junior support staff
- Participates in a 24x7 on call rotation as an escalation point for critical issues and off hours support
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