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IT Support Desk Manager
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$70,000 - $80,000 a year
Full-time
- The ideal candidate will have the technical skills to manage the tasks at hand and experience working in an MSP environment.
- Implement and maintain ITIL best practices for incident, problem, and change management
- Basic working knowledge of Firewall Technologies – Arista, Meraki, Mikrotik etc.
- Knowledge of telecommunications/PBX is a plus (can be taught)
- Experience as a help desk technician (preferably MSP experience)
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