U.S. Department of the Treasury

Perform incident and problem management associated with the enterprise File Transfer infrastructure hosted within Fiscal Service data centers and secure areas.. This includes providing technical guidance, training, consultation and additional support to other enterprise File Transfer support staff, other ISS technology support staff, and ISS customers on subjects such as enterprise File Transfer architecture and capabilities, platform alternatives, configuration alternatives, standards and procedures and performance management.. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.. Experience as a systems administrator, such as designing, implementing and supporting data and file transfers in an enterprise multitier architecture, including mid-tier and mainframe environments.. Reviewing and providing input to address IT audit or security assessment findings.

it specialist

Duties The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. <ul><li>Perform the installation, testing, maintenance, and upgrading of equipment and software supporting the enterprise File Transfer service provided within Fiscal Services data centers and secure areas.</li><li>Perform incident and problem management associated with the enterprise File Transfer infrastructure hosted within Fiscal Service data centers and secure areas. This includes monitoring performance/availability, evaluating incidents/problems, and providing corrective actions to enterprise File Transfer technology to resolve any issues.</li><li>Install the necessary enterprise File Transfer hardware/software and configures the hardware/software to ensure the security, interoperability, and interconnectivity to and from each component.</li><li>Provide technical support pertaining to providing the enterprise File Transfer service. This includes providing technical guidance, training, consultation and additional support to other enterprise File Transfer support staff, other ISS technology support staff, and ISS customers on subjects such as enterprise File Transfer architecture and capabilities, platform alternatives, configuration alternatives, standards and procedures and performance management.</li><li>Evaluate enterprise File Transfer hardware/software using systems diagnostic tools, methods, and techniques, and fault identification techniques to test, modify, or improve existing enterprise File Transfer services for Fiscal Service and implement new systems of greater complexity. This includes enterprise File Transfer technology associated with higher performance, greater reliability, and higher supportability from the technology vendor. </li></ul>Help Requirements Conditions of Employment <ul><li>A one-year probationary period may be required.</li><li>Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.</li><li>Public Trust - Background Investigation will be required.</li><li>Obtain and use a Government-issued charge card for business-related travel.</li><li>This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov). </li></ul>Key Requirements: <ul><li>Please refer to "Conditions of Employment."</li><li>Click "Print Preview" to review the entire announcement before applying.</li><li>Must be U.S. Citizen or U.S. National. </li></ul>Qualifications You must meet the following requirements within 30 days of the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé. Specialized Experience: For the GS-12, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 level in the Federal service. Specialized experience for this position includes experience performing IT System Administration and Operations work that involves planning and coordinating the configuration, testing, operation, troubleshooting, and maintenance of Enterprise File Transfer Systems. Examples Of This Experience Could Include: <ul><li>Experience as a systems administrator, such as designing, implementing and supporting data and file transfers in an enterprise multitier architecture, including mid-tier and mainframe environments. OR</li><li>Project experience with IT systems with a variety of operating systems, file transfer protocols, and administrative tools; OR</li><li>Experience in facilitating formal and informal meetings involving IT presentations to decision makers. OR</li><li>Experience participating in technical planning, product evaluation, and report development. </li></ul>AND In addition to meeting specialized experience, applicants must have IT-related proficiency in each of the four competencies listed below: <ul><li>Attention to Detail, such as performing the installation, testing, maintenance, and upgrading of equipment and software.</li><li>Customer Service, such as ensuring systems are of optimal use for the customer.</li><li>Oral Communication, such as preparing and presenting reports to personnel regarding complex technical concepts.</li><li>Problem Solving, such as participating in areas such as incident/problem resolution, project planning and implementations. </li></ul>For the GS-11, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 level in the Federal service. Specialized experience for this position includes experience performing IT System Administration and Operations work that involves assistance in planning and coordinating the configuration, testing, operation, troubleshooting, and maintenance of Enterprise File Transfer Systems. Examples Of This Experience Could Include: <ul><li>Serving as a core member of a project team; OR</li><li>Working as part of a team designing, developing, or implementing a new business process or IT system; OR</li><li>Working on a team involved with defining requirements and testing IT systems; OR</li><li>Reviewing and providing input to address IT audit or security assessment findings. </li></ul>AND In addition to meeting specialized experience, applicants must have IT-related proficiency in each of the four competencies listed below: <ul><li>Attention to Detail, such as assisting with the installation, testing, maintenance, and upgrading of equipment and software.</li><li>Customer Service, such as serving as a technical point-of-contact for customers.</li><li>Oral Communication, such as communicating with personnel on job related matters, both orally and in writing.</li><li>Problem Solving, such as evaluating incidents or problems and providing corrective actions. </li></ul>OR You may substitute education for specialized experience as follows: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree. In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-12, you must have been at the GS-11 level for 52 weeks. For the GS-11, you must have been at the GS-9 level for 52 weeks. Education This job does not have an education qualification requirement. Additional information Other Information: <ul><li>For the GS-11, we will not pay relocation expenses.</li><li>For the GS-12, factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.</li><li>We may select from this announcement or any other source to fill one or more vacancies.</li><li>This is a bargaining unit position.</li><li>The following locations are represented by their corresponding NTEU chapter: Parkersburg, WV - NTEU Chapter 190; Hyattsville, MD/Washington, DC - NTEU Chapter 202; Austin, TX - NTEU Chapter 214; Birmingham, AL - NTEU Chapter 220; Philadelphia, PA - NTEU Chapter 223; Kansas City, MO - NTEU Chapter 225</li><li>This position is a non-sensitive, high risk, public trust position.</li><li>We offer opportunities for telework, per signed agreement.</li><li>We offer opportunities for flexible work schedules. </li></ul>Our comprehensive benefits are very generous. Our benefits package includes: <ul><li>Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.</li><li>Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.</li><li>Access to insurance programs that may be continued after you retire.</li><li>A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.</li><li>A retirement program which includes employer-matching contributions.</li><li>Learn more about Federal benefits programs at: https://help.usajobs.gov/index.php/Pay_and_Benefits </li></ul>The Bureau of the Fiscal Service offers challenging and meaningful work, opportunities for advancement and internal movement to a different career path, a competitive salary, work/life balance, and generous benefits. Maximum telework and flexible work schedule options are also available. Incentives such as student loan repayment, recruitment and relocation incentives, and advanced annual leave accrual may be offered. Some remote work opportunities exist. Approval of these incentives and flexibilities are based on the position, business requirements, applicant/employee qualifications and performance, and other work-related factors. Read more

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