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IT Specialist
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Full-time
- The IT Coordinator (ITC) will deliver top-quality technical support and customer service to one of Nucentric's clients, a retirement community in Davidson.
- The ITC will work on desktop, laptop, printer, wireless and wired networking systems at the retirement community's office.
- ITC will use Nucentric's in-house enterprise tools for network device monitoring and centralized network asset management in delivery of IT support services.
- Nucentric's help desk will take initial requests from the retirement community's staff for IT support and ITC will be engaged to respond as on-site support is required at the retirement community site.
- The ITC will track work with regular written notes in a ticketing system (Connectwise) as well as technical documentation such as network diagrams, configuration documents, and documentation of standard processes.
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