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IT Service Manager
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- Ensures the streamlined operation of Service Desk staff and operations.
- Bachelor’s Degree in related field or equivalent experience in technology support, network administration, and support activities in multi-user network environments.
- Experience with desktop support and imaging tools.
- Experience with the following technologies is a plus: AirWatch MDM Meraki access points/switches/routers Microsoft Windows Server 2008 R2 – Server 2016 Microsoft RDS Services Microsoft DFS, DHCP & DNS Services Microsoft Dynamics SL Microsoft Skype for Business Microsoft Office 365, CRM, Lync, SharePoint Microsoft SQL Server Microsoft System Center Configuration Manager ShorTel PBX/Call Center/ Telephony Equipment VMWare vSphere
- We offer free trade training and license exam preparation through Lee Company University (LCU), our very own NCCER accredited trade school
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