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IT Service Delivery Team Lead
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$18 - $23 an hour
Full-time
- The Service Delivery Team Lead oversees the building, leading & growing a team that includes Junior & Senior Helpdesk / Network & System Engineers, Project Engineers, Support Staff along with a series of Trusted Contractors and Vendors.
- The Service Delivery Team Lead has a pivotal role in leading a Service Delivery Team alongside the Service Delivery Manager to make sure that they’re efficient, profitable, happy, productive and (most importantly) continually getting amazing feedback from our Clients.
- Use our PSA to manage and monitor all Client-facing activity
- Experience using a Ticketing system / RMM Tool and PSA software
- Professional IT Certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc.
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Updated 27 days agoSimilar Job
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