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IT Service Delivery Rep Junior (Government) Mechanicsburg
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Full-time
- This position’s primary role will be a Field Services Junior Level Network Technician servicing a large scale Enterprise network.
- This network includes Cisco, Aruba, Brocade, Juniper, Riverbed and McAfee network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.
- install and maintain network devices at the site and work with the NOC technicians and managers to troubleshoot outages and resolve network related issues.
- responsible to create tickets for maintenance using HPE Service Manager.
- Fundamental understanding of the OSI Model is required.
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