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IT Operations Support Analyst
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- In this role you will report to the Manager of IT Support and form part of a dynamic team, responsible for the timely triage, resolution, and escalation of production issues with core Gopuff and BevMo engineering and retail services.
- Experience with Identity Management Concepts (G Suite, Azure Active Directory, Okta).
- Familiarity with Cloud Environments (Azure, AWS, Meraki).
- Experience with Incident Management Platforms (ServiceNow, Zendesk, Freshservice).
- Experience with POS systems (Square, NCR Emerald) is a plus.
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