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IT Operations Director
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- The ITW campus includes a fitness center at no cost to the employees, a subsidized wellness café, outdoor volleyball courts, a walking trail, employee resource groups, corporate discounts, free parking, and much more.
- We are a one-block walk to the nearest Metra station for the Milwaukee North line, and it is a quick train ride to/from downtown Chicago.
- Based in our Glenview, Illinois global headquarters, the IT Operations Director will work alongside the Corporate IT team and will own the architecture, the build, the implementation, the ongoing support of applications and supporting infrastructure, the portfolio of End User Services, as well as the corporate data center and all campus infrastructure.
- Define, develop and implement appropriate Configuration Management and Performance Reporting Provide superior customer service for corporate clients through management of KPI driven performance metrics Provide services for migrating and supporting enterprise-wide users on select IT services Ensure infrastructure technology roadmaps are up to date to support technology changes, emerging technologies, technology regulations, cybersecurity protection, in cloud and in virtualized hosting.
- Establish and maintain close to 100% uptime on audio-visual technologies, conferencing technologies, and end-user related technologies at the campus Identify and sponsor advantageous continuous improvement efforts aimed at enhancing the capabilities and productivity of the Operations team.
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