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IT Onsite Field Technician
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$60,000 a year
Full-time
- As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Technologies, Inc. - a division of The Reynolds and Reynolds Company.
- Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation.
- As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts.
- Specific responsibilities include: effective and efficient problem solving, collaborating with the help-desk to resolve on-site technical issues, fostering open communication with clients, scheduling client installations, guiding new equipment deployment, and hardware/network troubleshooting.
- Experience with ticketing system(s), Windows Active Directory, desktop operating systems (windows 10 and 11)
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