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IT Help Desk Technician
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- IT Help Desk Technician
- This role is both the frontline of internal customer technical support (Tier 1), as well as escalated support (Tier 2), resolving more difficult issues and escalating further, when needed.
- Experience using imaging and migration utilities such as SCCM, MDT, and USMT.
- Experience troubleshooting Microsoft Desktop Operating Systems (Windows 10/7)
- Experience troubleshooting MacOS clients
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