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IT Help Desk Support Technician
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- The help desk technician will support and maintain the company's in- house/remote users, network infrastructure, computers, phone system, mobile phones, as well as providing exceptional overall end user support.
- Configure, deploy, support PC/Mac/IOT devices, network printers, mobile phones, camera's, DVR and related end-user equipment.
- Perform hands-on fixes at the desktop level, including installing, upgrading software/hardware, implementing file backups, configuring systems and applications.
- Liaise with third-party software support vendors and PC equipment vendors.
- Experience in Office 365 and Azure Active Directory from an end user, device, license perspective
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