Upvote
Downvote
IT Help Desk Manager
Share Job
- Suggest Revision
- AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world.
- Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $1.5B in revenue, and employ approximately 7,000 associates worldwide.
- We are seeking a full time Help Desk Manager to join our Corporate IT organization at our Headquarters in Duncan, SC. Under the direction of the Global IT Director of Infrastructure and Operational Technology, the IT Help Desk Manager role is to ensure proper technical operations so that end users can accomplish business tasks.
- Triage IT support incidents, resolve and/or transfer to the appropriate group (Incidents may come in via Phone/Walkup/Email/Service Portal)
- Escalate problems (when required) to the Global IT Director of Infrastructure and Operational Technology
Active Job
Updated TodaySimilar Job
Relevance
Active