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IT Help Desk Coordinator
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Full-time
- Walk users through problem-solving processes and provide step-by-step solutions
- Create and update knowledge base articles to facilitate self-help for end-users.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Collaborate with other IT support teams and departments to resolve complex issues.
- Proven experience as an IT Help Desk Support or similar role.
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