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IT Field Engineer I
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$45,200
Full-time
- Job Description Description The Field Engineer I is responsible for providing mid-level technical assistance and support to VC3 clients.
- Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.
- Maintain close adherence to their schedule and inform the Service Coordinator if they are unable to be at their scheduled appointment at the appropriate time
- Remote access technologies including VPN, RDS, and Citrix
- Engage remote technicians, vendors, 3rd parties, and client subject matter experts (SME) as needed during the troubleshooting process
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