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IT Engineer, Field Services Resource & DFW Area
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- Pennant Services is one of the most dynamic and progressive companies in the rapidly expanding senior living, home health, hospice, and home care industries.
- Instead, they operate independently with support from the “Service Center,” a world-class service team that provides the centralized clinical, legal, risk management, HR, training, accounting, IT and other resources necessary to allow on-site leaders and caregivers to focus squarely on day-to-day care and business issues in their individual agencies.
- In this role, you will be responsible for providing exceptional customer service and technical support to our Pinnacle or Cornerstone businesses, particularly caregivers and clinicians, while also contributing to various IT projects and assisting in the development and maintenance of our technology infrastructure at Senior Living Communities or Home Health and Hospice agencies.
- Serve as a dedicated resource to our Pinnacle or Cornerstone business lines executing infrastructure projects, performing site visits, managing acquisitions, and acting as an escalation point for Pinnacle or Cornerstone related issues.
- Experience with a ticketing system such as Zendesk or ServiceNow
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