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IT Customer Relationship Manager (HYBRID)
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- Job Title: IT Customer Relationship Manager (HYBRID) Location: Richmond, VA Duration: 12+ Months Job Description: Ideal candidates for this role will innately be a strategic thinker, foster positive/purposeful interactions, build and preserve trusting relationships with assigned business partners throughout the agency.
- Assigned to partner with Districts to act as a point of focus / resource for IT management, escalations, and coordination.
- Partner with business and Enterprise Architecture to identify product lines, then develop and maintain a multi-year business capability roadmap.
- Overseeing the management of business partner expectations as related to ITD engagement and service or product delivery.
- Skills: Skill Required / Desired Amount of Experience Bachelors degree or six (6) years or more of related experience in a role within Information Technology.
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