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IT Collaboration Engineer
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- Engineering support of all Office 365 services and related technologies including Exchange Online, Exchange Server, Power Platform, Teams, SharePoint, OneDrive & Azure Active Directory.
- Proactive monitoring, alert and reporting for systems, backups and conduct operational / system recovery when necessary.
- Support of corporate security standards for mobile devices (Microsoft Endpoint Manager/Intune and SOTI) and AD account security with Azure Conditional Access/MFA.
- Identify opportunities for process improvement, evaluates current and emerging SharePoint, Teams and Office 365 technologies; recommend solutions and best practices to leadership.
- Provide 24x7 production support as part of an on-call rotation.
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