Minnesota IT Services

The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities.. Working knowledge of business approaches such as System Development Life Cycle (SDLC), Rationale Unified Process (RUP) and methodologies such as Business Process Modeling (BPM), Unified Modeling Language (UML), Lean Kaizen, structured English, Waterfall, Iterative, and Agile (Scrum/Kanban).. Experience with the Minnesota Eligibility Technology System (METS), specifically using SQL, Data Mart, Data Warehouse, and Reporting to gather data, generate healthcare reports, and interpret results.. Fertility care, including IVF. Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

it business analyst

Working Title: IT Business Analyst Job Class: Information Technology Specialist 3 or 4 Agency: Minnesota IT Services <ul><li>Job ID: 76636</li><li>Location: St. Paul</li><li>Telework Eligible: Yes</li><li>Full/Part Time: Full-Time</li><li>Regular/Temporary: Unlimited</li><li>Who May Apply: Open to all qualified job seekers</li><li>Date Posted: 05/14/2024</li><li>Closing Date: 05/28/2024</li><li>Hiring Agency/Seniority Unit: Minnesota IT Services</li><li>Division/Unit: Department of Human Services / Systems & Business Analysis</li><li>Work Shift/Work Hours: Day Shift</li><li>Days of Work: Monday - Friday</li><li>Travel Required: No</li><li>Information Technology Specialist 3 Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually</li><li>Information Technology Specialist 4 Salary Range: $34.95 - $57.65 / hourly; $72,975 - $120,373 / annually</li><li>Job Class Option: Business Analyst</li><li>Classified Status: Classified</li><li>Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE</li><li>Designated in Connect 700 Program for Applicants with Disabilities: Yes </li></ul>The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. Join the 2,600+ professionals of Minnesota IT Services (MNIT) who connect Minnesotans to services that will improve their lives. This position serves our partners at Minnesota’s largest state agency, the Department of Human Services (DHS). The MNIT DHS team supports complex and varied technical needs, including systems that provide health care coverage, deliver child protection and welfare services, and provide support for Minnesotans with special needs including mental illness, chemical dependencies, and physical or developmental disabilities. As an IT Business Analyst, you will perform IT business analysis functions supporting the development of IT application projects. You will use a set of tasks and techniques to successfully act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization to document requirements and to recommend solutions that enable projects to be successful and goals to be met. You will also work as a liaison between IT and business representatives, analyzing business activities and presenting the findings for analysis of solutions to purchase, implement, or develop. This includes working with development team members by collaborating on the development, testing, deployment, and adoption of solutions. In addition, you will be responsible for communicating and consulting with system user populations concerning system changes and implementation planning for changes and releases. This position is currently eligible for full-time telework: <ul><li>Telework for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.</li><li>Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible. </li></ul>Additional position details: <ul><li>The position is being posted at the Information Technology Specialist 3 and the Information Technology Specialist 4 levels; the final classification level will be determined by the selected candidate's qualifications. </li></ul>Minimum Qualifications Candidates must clearly demonstrate all of the following qualifications in their resume: Information Technology Specialist 3 Level: This position requires a minimum of three (3) years of experience in performing IT business analysis functions. Experience must also include: <ul><li>Gathering data, generating reports, and interpreting results using SQL, Data Mart, and Data Warehouse.</li><li>Gathering and communicating business needs and functional requirements via one or more of the following: High Level Requirements, Use Cases, Test Cases, Specifications, User Stories, Business Process Models, UML Diagrams, and Wireframes.</li><li>Ability to organize and prioritize multiple deadlines while working independently and/or collaboratively as a team to define problems as they arise and recommend alternative solutions.</li><li>Demonstrated problem-solving skills in problem definition, information gathering and research, root cause analysis, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation.</li><li>Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical stakeholders.</li><li>Customer service skills that include active listening, empathy, and problem-solving. </li></ul>A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. Information Technology Specialist 4 Level: This position requires a minimum of four (4) years of experience in performing IT business analysis functions. Experience must also include: <ul><li>Gathering data, generating reports, and interpreting results using SQL, Data Mart, and Data Warehouse.</li><li>Gathering and communicating business needs and functional requirements via one or more of the following: High Level Requirements, Use Cases, Test Cases, Specifications, User Stories, Business Process Models, UML Diagrams, and Wireframes.</li><li>Ability to organize and prioritize multiple deadlines while working independently and/or collaboratively as a team to define problems as they arise and recommend alternative solutions.</li><li>Demonstrated problem-solving skills in problem definition, information gathering and research, root cause analysis, alternatives analysis, applying creative solutions to unique and/or immediate problems, and appropriate resolution implementation.</li><li>Ability to communicate clearly, present complex information to users in a comprehensive style, and translate technical and system information for non-technical stakeholders.</li><li>Customer service skills that include active listening, empathy, and problem-solving. </li></ul>A master’s degree in Information Technology or an IT related field substitutes for three (3) years of experience, OR an IT related bachelor’s degree substitutes for two (2) years, OR an IT related associate’s degree substitutes for one (1) year. Preferred Qualifications <ul><li>Working knowledge of business approaches such as System Development Life Cycle (SDLC), Rationale Unified Process (RUP) and methodologies such as Business Process Modeling (BPM), Unified Modeling Language (UML), Lean Kaizen, structured English, Waterfall, Iterative, and Agile (Scrum/Kanban).</li><li>Experience mentoring and coaching less advanced business analysts and leading and directing multiple business analysts on large complex projects.</li><li>Excellent negotiation and facilitation skills sufficient to participate in discussions among system users, representatives from other state agencies and partner agencies, as well as other IT staff on highly complex and sometimes very sensitive issues.</li><li>Highly developed relationship management skills with experience creating an environment conducive to collaboration, team building, consensus building and conflict resolution.</li><li>Demonstrated understanding of the Healthcare programs the Department of Human Services and MNsure oversees or administers in collaboration with their partners.</li><li>Experience with the Minnesota Eligibility Technology System (METS), specifically using SQL, Data Mart, Data Warehouse, and Reporting to gather data, generate healthcare reports, and interpret results.</li><li>Strong analytical skills with the ability to understand data patterns and trends using data visualization tools such as Power BI and/or Tableau. </li></ul>Additional Requirements It is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following: <ul><li>SEMA4 Records Check (applies to current and past state employees only)</li><li>Criminal History Check</li><li>Reference Check</li><li>Social Security and Address Verification</li><li>Education Verification</li><li>Other legally required checks </li></ul>Minnesota IT Services will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All applicants must be legally authorized to work in the United States. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers. Contact If you have questions about this position, contact Kristen Koontz Haider at kristen.haider@state.mn.us. To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Kristen Koontz Haider at kristen.haider@state.mn.us. About Minnesota IT Services Minnesota IT Services is the information technology agency for the State of Minnesota. MNIT partners with agencies, boards, councils, and commissions to deliver secure, reliable technology solutions as we set IT strategy, direction, policies, and standards statewide. Work for MNIT and be part of a nation-leading IT organization that helps to create an innovative government that works for everyone. Our culture promotes collaboration, demands agility, and encourages us to embrace change. Be a part of something bigger than yourself, something to be inspired by; come to work for MNIT. Working together to improve the state we love. What do Minnesota's State employees have in common? <ul><li>A sense of purpose in their work</li><li>Connection with their coworkers and communities</li><li>Opportunities for personal and professional growth </li></ul>Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include: <ul><li>Paid vacation and sick leave </li><li>12 paid holidays each year </li><li>Low-cost medical, dental, vision, and prescription drug plans</li><ul><li>Fertility care, including IVF</li><li>Diabetes care</li><li>Dental and orthodontic care for adults and children </li></ul><li>6 weeks paid leave for parents of newborn or newly adopted children</li><li>Pension plan that provides income when you retire (after working at least three years)</li><li>Employer paid life insurance to provide support for your family in the event of death</li><li>Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury</li><li>Tax-free expense accounts for health, dental, and dependent care </li><li>Resources that provide support and promote physical, emotional, social, and financial well-being </li></ul>Support to help you reach your career goals: <ul><li>Training, classes, and professional development</li><li>Tuition reimbursement </li><li>Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov) </li></ul>Employee Assistance Program (EAP) for work/life support: <ul><li>A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance</li><li>Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues</li><li>Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care </li></ul>Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law. Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the job information line at 651-259-3637 or email careers@state.mn.us and let us know the support you need.

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