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IT Analyst II - Support (Applications)
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- You will join a highly collaborative team and will perform complex analysis to troubleshoot operational and application issues, particularly involving third party business applications that are in production.
- This position is expected to be hybrid.
- NYC Salary Range - $94,182 - $96,000 annually; compensation is commensurate to geographic location.
- Monitor, assess, create, publish, and maintain documentation for any requested changes by the business units as well as notify all internal staff of requested changes.
- Monitor and assist incoming Service Desk tickets escalated by Level I (Service Desk) support.
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