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IT Analyst
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- Functional Support Provide hardware support including network printing and configuration of network printers and troubleshooting and software support.
- Support the following services: Blackberry Enterprise Server, Blackberry Works, Intune Virtual Private Network (VPN), ZScaler, Secure ID RSA, and Citrix Director.
- Setting up and supporting Teams and Cisco WebEx meetings and additional audio video conference systems.
- Responsible for supporting the technologies inside client and internal meeting rooms including video conferencing testing and setup.
- Stay informed of IT trends and advanced technology on the market (AI, Analytics, Blockchain, ChatGPT).
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